designwithvcn

Smart AIRS

Type

Website

Category

Website & Management System

The Problem

Tax collection is mostly manual.

Agents write receipts by hand or use apps that don't talk to anything else, so what's collected in the field rarely matches what shows up in government books sometimes for weeks.

Paying tax means standing in line.

There's no straightforward way to file or pay without physically going to a tax office or catching an agent in person.

Cash goes missing between collection and remittance

Money changes hands with almost no oversight, and by the time anyone notices a shortfall, there's no trail left to follow.

Governments are flying blind on their own revenue.

Officials rely on manual reports that are outdated the moment they're compiled, so they're always reacting to last month's numbers, not this week's.

Smart AIRS's Goal

Smart Airs replaces that whole manual process. Agents get a dashboard where every transaction is logged the moment it happens. Taxpayers pay from their phones instead of standing in line. And for the first time, state governments can actually watch their revenue come in not guess at it from a report that's already out of date.

Design process

This process involves understanding user needs and business goals, conducting research, creating wireframes and visual designs, testing with users, iterating based on feedback, and collaborating with development teams to deliver an intuitive, user-centered product.

Step

Understand

User Research

User Interview

Competitve Analysis

Step

Define

User Personas

Empathy Map

User Journey

Step

Ideate

User Flow

Information Architecture

Step

Design

Wireframe

Hi-Fi Designs

Prototype

Step

Test

Feedbacks

Conclusion

Future Concept

Meet the users

Real people, real problems. These personas shaped every decision

made in designing Smart AIRS

Smart AIRS Tax Agents

Tax Collector Agent

Samuel Nnaji

Tax Payer

Amina Yusuf

User Task flow

A step-by-step look at how users move through Nabata from entry point to goal,

with no unnecessary detours.

Agent's user flow

This illustrates the flow of Tax collection by agents

Taxpayer's user flow

This illustrates the flow of Tax payment by the masses

Low Fidelity Wireframes

A closer look at the screens that define how Smart Airs works from first tap to final transaction.

Taxpayer's Interface

Homescreen & Tax

Calculator

Taxpayer's Interface

Make payment & Tax filing

Receipt

Featured Screens

A closer look at the screens that define how Igree works from first tap to final transaction.

Website animation

Website Flow

Taxpayer's Interface

File taxes

This section walks users through filing taxes on Smart Airs

Taxpayer's Interface

Agent locator

This section walks users through locating various Smart Airs agents

Taxpayer's Interface

Doocument vault

This section walks users through uploading documents in the document vault

Taxpayer's Interface

Tax Calculator

This section walks users calculating their income taxes

Smart Airs' Impact

on Nigerian State

Tax Collection

Taxpayers

No more losing a morning to a tax office. Filing and payment happen from a phone, and the proof of payment is something a taxpayer can actually pull up later — not a slip of paper that gets misplaced by the next market day. Compliance stops being a chore and becomes a five-minute task.

Agents

Every transaction gets logged the second it's collected, so there's no evening spent re-writing a day's work into a report. Agents can focus on covering their zone instead of reconciling paper, and for the first time, doing the job well shows up somewhere — in numbers, not just in effort.

Government

State governments get to watch revenue come in as it happens instead of waiting on a report that's already outdated. They can see which zones are collecting well, which agents need support, and where money is going missing between the field and the ledger. Decisions that used to run on instinct now run on numbers.

Style Guide